What do hardware and installation cost?
It depends on your door, your lighting panel and how many circuits you want switched. Most single-site installs start around $1,500. We review your site in person or from photos, then send a fixed quote.
Does connecting equipment cost extra each month?
No. Ball machines, simulators and anything else on a circuit are included in Business + facility. Each device adds to the one-time hardware and install quote. Custom software integrations are quoted separately.
Can we start with the business and add the facility later?
Yes. Start on Run the business and move to Business + facility whenever you’re ready. You pay the new rate from the day the hardware goes live.
Can we use only the facility side with our current booking software?
The door, lights and equipment are switched by Orrery bookings, so facility control comes with Run the business. If you’re committed to another booking system, talk to us about it.
Is there a contract?
Plans are billed annually on a 12-month term. Month to month costs about 15% more, and you can cancel with 30 days’ notice.
Do players pay a booking fee?
No. Players pay the price you set. Card payments run through your payment provider at its standard rates, paid out to your account.
What counts as a court?
Anything players book by the hour: a court, a bay, a cage or a simulator. Classes and events don’t count.
Where is our data kept?
In Canada. Orrery is built in Canada and hosted in Canada, and your members’ data stays here.
What happens if the internet goes down?
Each site’s backup plan, with an offline fallback, a manual override and remote monitoring, is commissioned before your site goes live.
Are these prices final?
They’re our current list prices. Every facility gets a written quote before signing.